In our view, such initiatives are too often driven by immediate cost pressures to the neglect of the bigger strategic picture. As its focus moves from its traditional network business to the provision of more software-defined services, it is to be expected the role of its technical experts will also change.
In other words, off-shoring provides Telstra with access to a large pool of readily available and relatively cheap labour that can be summoned up when necessary and disposed of when not. It was attended by 70 of the people who worked on the original Telstra team.
National Broadband Network[ telstra $100 business plan ] Main article: The build involved thousands of Telstra staff, including surveyors who covered the route on foot and pegging parties who followed after them marking, out the path for the cable. As part of that, an ambitious customer service agenda was defined.
Telstra IT jobs continue to go off-shore While the recent reorganisation of Telstra Operations has not involved any off-shoring to date, the process continues in other sections of the business. We also argued that no employee should be made redundant in an area where contractors were still being engaged.
The cable continued in use for two decades until it was replaced by a fibre link. Telstra needs to retain the capability for in-depth analysis of emerging technologies and their applicability under Australian conditions — geographic, demographic and regulatory, not only commercial.
ACTU president Ged Kearney said the decision recognised the importance of penalty rates in compensating workers for working unsociable hours. Given that radiocommunications skills are in short supply, it is surely in the interests of both Optus and Visionstream to ensure that all employees involved regard the process and its outcomes as fair and equitable.
Higher level functions stakeholder management, critical coordination and subject matter expertise would stay within Telstra. CWU members who receive an assessment which they think is inaccurate or unfair should seek advice from the union.
And now Visionstream wants to take over some — but not all — of the current Optus workforce to ensure it can get the job done. This effort seems to have paid off with strong sales momentum announced in February Telstra steps up use of GPS for workforce tracking Telstra intends to enhance its use of GPS technology to allow closer tracking of its field workforce.
On 1 Julyseparate commissions were established by statute to replace the PMG. The CWU will be monitoring the impacts of these initiatives closely and seeks feedback from members about their implementation. It will also create a new team, Programme Management and Business Development.
Other companies offering fixed-line services must therefore deal with Telstra, except Optus, TransACT and a few others who have installed their own infrastructure.
And this month the 50th reunion for those who built the link was held in Sydney. History[ edit ] Telecom Australia logo, — Telstra once retained ownership of the fixed-line telephone network, but since the nationwide upgrade to the National Broadband Network NBNthe Australian Government now has legal ownership of these lines sincethough Telstra has played a big part in this upgrade supplying resources to the government, which has earned Telstra priority on the new network.
A number of companies including Visionstream, Kordia and Silcar all expressed interest in the opportunity. It allowed direct dialling and simultaneous television broadcasts for the first time, including the live broadcast of the 5th test of the Ashes series to Sydney, Canberra and Melbourne - a major milestone in Australian television history.
Telstra has now advised the CWU that of the proposed reductions in Customer Service Delivery Telstra, 92 agency staff only will proceed. Inthe Overseas Telecommunications Commissiona separate government body established inwas telstra $100 business plan with the Australian Telecommunications Corporation into the short-lived Australian and Overseas Telecommunications Corporation AOTC which continued trading under the established identities of Telecom and OTC.
It will alert the dispatcher through changing from green to red if the CT has taken longer than the scheduled time at any one location.
The only problem for Telstra with this strategy is growing customer resistance to having their queries dealt with from the other side of the globe, as any talk-back radio discussion on the subject quickly reveals.
She warned however that business was likely to ratchet up its campaign to reduce penalty rates now that it had a sympathetic government in Canberra. The present NBN-related instability in the telecommunications construction industry has some Optus employees worried.
Policy makers take note: Prior totelecommunications were administered by each colony. Once again, though, it seems that the short-term cost-cutting mentality is ruling the day.
The CWU has already received some reports from members to this effect and will be pursuing this issue with Telstra as a matter of urgency. The CWU has been notified of a restructure of the unit which will result in net reduction of 9 positions, with 29 existing roles going and 20 new ones being created.
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BREAKING: Building Code exemption likely for Telstra EA. We recently reported plans to hold a vote to vary your EA due to changes to the Government's Building Code that would prevent Telstra from performing work on certain Government-funded projects like the NBN and mobile blackspot program.Download